Following the successful operation of the first set of palm fiber separation and transportation equipment, The palm fiber comprehensive utilization project jointly initiated by a professor from a Malaysian university and a local manufacturer has received another good news. The second set of customized production line equipment designed and manufactured by our company (Henan Excellent Machinery Co.,Ltd) has been delivered and accepted recently. It marks a new stage of large-scale replication of industry-university-research cooperation between the two sides. The customer Palm Oil Production Plant in Malaysia is a collaboration between university professors and local manufacturers for the production of separated and transported palm fibers. In 2019, the customer visited our company, communicated with our technical staff on the spot, and visited our tooling equipment, technology research and development center, production workshop, etc., and highly praised our company's production strength and technology research and development ability. The customer ordered a z elevator from us on the spot. vibratory separator, multiple screw conveyor as it experiments with its palm fiber separation and conveying project equipment.
After the equipment arrived at the customer's site, the experimental production was very smooth, and the project has been successfully put into production and applied to its major factories in Malaysia. At the same time, our customers also want to apply for local technical patents to ensure their scientific research technology.
In January of this year, the customer expressed to us again that he wanted to purchase the equipment for the palm fiber separation project of his new local plant. Our company attaches great importance to the needs of old customers, and obtains relevant technical drawings and design drawings from our company's dynamic database, and holds video conferences with our customers for many times to determine new design plans, and quickly purchases raw materials and related purchased parts such as motors and reducers within a week. Our production drawings are sent to the workshop for rapid production. In the production process, we use information technology to communicate with customers and report the progress of related generation and quality inspection, so as to ensure that our products are completed under the premise of two weeks in advance of the original production cycle. We also conducted a 48-hour power-free test and simulated loading operation in our workshop, eliminated various problems and made them ready for delivery, and completed the delivery on February 15, 2025. After more than a month of shipping, our palm oil fiber separation line reached the customer's site, and after confirming that the product has no quality problems, the customer said that they are very satisfied with our products and services, and will continue to get relevant cooperation with us in the future.
Henan Excellent Machinery Co.,Ltd is a professional integrated industry and trade supplier of crushing, screening and bulk material handling. We have advanced processing equipment, professional technical team, strict product quality testing process and perfect after-sales service team. With nearly 30 years of production experience and 2000+ customers around the world, we are willing to seek common development with you and help you take off.